Last Revised: 13/02/2026

Privacy Policy for Zion Solutions Pty Ltd

Effective Date: 13 February 2026

1. Introduction

Zion Solutions Pty Ltd (“we”, “us”, “our”, “Zion Solutions”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, secure and manage personal information in connection with our website https://zionsolutions.com.au/
(“Site”) and our IT services.

This policy is prepared in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Who We Are

Zion Solutions and Services Pty Ltd
ABN: 49 410 150 441
We provide range of IT support, website design/developmemt and consultancy services, not limited to, tailored to the needs of small businesses.

3. Personal Information We Collect

We may collect the following types of personal information:

• Contact Information: name, email address, phone number, business name, business address, business ABN
• Service Information: details relevant to your enquiry or services provided
• Technical Information: IP address, browser information, analytics data collected automatically when you visit our Site
• Marketing Preferences: information about your communication preferences

We collect this information:

• directly from you (e.g., contact forms, email)
• automatically when you interact with our Site (e.g., cookies, analytics)
• from third parties where permitted by law

4. How We Collect Personal Information

We collect personal information when you:

• submit an enquiry via our contact forms
• email us directly
• subscribe to communications
• interact with our Site (through analytics and cookies)
• engage our services

5. Why We Collect Your Personal Information

We collect and use your personal information for the following purposes:

• to respond to your enquiries and provide services you request
• to communicate with you about your account, services, updates or promotions
• to personalise and improve our Site and services
• to comply with legal and regulatory obligations
• for internal administrative purposes
• to send marketing communications (with your consent)

6. Disclosure of Personal Information

We may disclose personal information to:

• Service Providers: third-party providers who help deliver our services (e.g., web hosting, analytics tools)
• Legal or Regulatory Authorities: where required by law
• Professional Advisers: such as accountants or lawyers, where necessary
• Third Parties with Your Consent: where you have specifically authorised the disclosure

We will take reasonable steps to ensure any third parties protect personal information in a similar manner to us.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• enable site functionality
• track usage patterns
• improve performance

Cookies do not identify individuals directly. You can control or disable cookies through your browser settings, but this may affect how the Site functions.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no internet or electronic storage method is completely secure.

9. Overseas Disclosure

Personal information may be transferred to service providers that operate outside Australia (e.g., cloud service providers). When we do so, we will take reasonable steps to ensure they handle your personal information in accordance with the APPs.

10. Access and Correction

You may request access to, or correction of, the personal information we hold about you. To do so, please contact us using the contact details below.

11. Marketing and Opt-Out

If you receive marketing communications from us, you can opt-out at any time by:

• following the unsubscribe link in emails
• contacting us directly

12. Complaints

If you believe we have breached the APPs or have concerns about how we handle your personal information, please contact us. We will respond promptly and take appropriate steps to resolve the issue.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this Site with a revised effective date.

14. Contact Us

If you have questions about this policy or wish to make a request, you can contact:

Zion Solutions and Services Pty Ltd

Email: sales@zionsolutions.com.au